Policies

Shipping Policy

Shipping and handling is a flat fee of $8, no matter how big your order is. We will only ship within the U.S.A. All orders with be shipped within 48 hours via USPS.

Return Policy

If the products are in original package and were not opened or used and you want to return them for any reason – you can send them back to us for a refund within 2 weeks of your purchase. Returns for a refund are subject to a 20% restocking fee. This amount will be deducted from your refund. Shipping costs are non-refundable. Due to the nature of the products we sell, we do not offer a money-back return policy for the products that were opened and used. If you need to return an un-opened product, please contact us for return instructions.

Advertisements, Claims, and Information

The information listed on the product pages of this web site is provided by the individual product manufacturers. BurnPhat.com is not responsible for the validity of claims made by those manufacturers regarding their individual products. If you have questions about or dispute any statement of claims made about any product sold by BurnPhat.com, please direct those questions to the manufacturer.

Privacy Policy

  1. BurnPhat.com pledges that the information you enter will not be shared with any outside party without your expressed consent (does not include fraud cases) and that any emails you receive from BurnPhat.com will be related to your order.

  2. You can be assured that your personal information will be kept confidential. We do not sell, trade, rent, or share your name, address, telephone number, e-mail address or any other specific personal information.

Security

BurnPhat takes the privacy of your information seriously. We guarantee that:

  • Your account information is stored on our payment processors secure servers.

  • Your purchase information is encrypted during transmission with industry-standard SSL (secure socket layer) technology.

  • Our payment processor does not share your credit card number with us.

  • Our payment processor won’t disclose personally identifiable information about your purchase history to advertisers or merchants.

  • We may have access to your address and/or telephone number, as necessary to complete your transaction.